News & Events

Conversion from .com to .bank

We recently changed our website from www.epremierbank.com to a PremierBank.bank domain.  The ending of our email addresses at the bank also changed to @PremierBank.bank.

What is .bank?

It is a sponsored TLD (Top-Level Domain) used in the DNS (Domain Name System) of the internet. The TLD was officially delegated to fTLD Registry Services on behalf of the Financial Services Roundtable and the American Bankers Association.

What do you need to do?

We encourage you to begin using our new website address and email addresses; however, the old ones will still work at this time. If you try to visit our old website, you will be redirected to our new website.  Emails sent to our @epremierbank.com email addresses will be forwarded to our new @PremierBank.bank email addresses.  While website redirection and email forwarding will remain in place for the foreseeable future, please update any bookmarks and email addresses in your records.

Due to the additional security and safety with the .bank domain, we ask you to be wary of emails, texts, or printed information containing variations of our old .com domain, such as www.premierbank.com, www.epremierbank.net, or www.epremierebank.com.   Fraudsters may use variations of our old .com addresses to scam you.  Do NOT click on links and contact us immediately if you receive anything.  Please look for the .bank in our communications going forward to know it’s actually from us. If it’s not PremierBank.bank, it’s not us.

Why did we make the change?

  • Enhanced security.  The .bank domain is governed to offer a trusted, verified, more secure, and easily identifiable location on the internet specifically for financial services and customers.  Due to the ongoing issues regarding cybersecurity in our society today and our commitment to protecting our customer’s information, conversion to .bank became a priority for our bank to help protect our customers from fraud, identity theft, phishing, account takeover, and more.
  • Strong verification.  Most domains, such as .com and .net are available to the public.  Everyone can purchase them, which means anyone can impersonate real banks.  However, only legitimate banking community members can own a .bank domain name and must undergo a stringent process to prove that the bank is real and the request for a .bank web address is genuine.
  • Strong encryptions. The .bank domain provides more security to protect data content in web browser communications.  This creates a more secure site, especially for entering your Online Banking credentials.
    • DNSSEC (Domain Name System Security Extensions) verifies user access and prevents redirection to a malicious site.
    • Our digital identity certificate enables HTTPS, which secure data in transit for our .Bank domain.
    • Published DMARC and SPF records in DNS for email authentication protect against phishing, boost email deliverability, and enhance email communication security.
  • Email authentication.  The .bank domain uses domain-based message authentication, which gives email service providers more assurance that mail originating from the PremierBank.bank domain actually came from our bank, not a malicious scammer.
  • Better description.  Our previous website address had “e” before “premierbank”.  This may imply that we are an electronic bank, and we want all transactions and interactions with customers to be electronic.  This is not true.  We pride ourselves in being a community bank and love to meet with our customers in person as well as provide the convenient online tools to make banking with us easier.

If you have any questions regarding the move to www.PremierBank.bank, please contact your nearest location.

Memorial Day

Premier Bank will be closed for Memorial Day on Saturday, May 24, and Monday, May 26.

Remember to honor those who paid the ultimate sacrifice defending your rights and our freedom.

New Debit Cards

Our Debit Cards Are Changing!

We are switching to a different debit card processor and ATM provider on Monday, June 9.  You will receive your new Premier Bank debit card with stronger security and added convenience in the mail in May.

+ Added Convenience

The new Debit cards offer great new features that make purchasing the goods and services you want and need that much easier.

  • Reduce checkout time with the all-new contactless card feature while minimizing points of contact with others, reducing health concerns.  This is commonly known as Tap-to-Pay.
  • Upgraded instant issue machines for a better card quality.  You can simply stop into your nearest location and pick up a new card right away. No need to worry about having cash or waiting for a new card to arrive in the mail.
  • Coming Soon:  Easily add the new cards to Apple Pay®, Google Pay™, or Samsung Pay® to make purchases without having to provide card details in-store or in-app.

 + Stronger Security

The new cards will be more secure than ever.

  • The new contactless card and Digital Wallet features utilize industry-leading NFC (Near Field Communication) to complete transactions ensuring card information is protected.
  • Coming soon:  You can lock and unlock cards; limit transactions by location, merchant, or transaction type; report lost or stolen cards; and even receive alerts to stay informed on how your debit card is being used all right from our Mobile Banking app.

Debit Card Conversion Timeline

  • May 2025:
    • New debit cards issued and mailed to all current debit card customers.
  • June 6, 2025 at 3 p.m. through June 8, 2025:
    • You will NOT be able to use Venmo, Cash App, or similar programs that check balances prior to sending/receiving money through their Debit cards.  You also cannot get balances at ATMs.
    • Your cash limits and point-of-sale limits may be lower than normal.  Please contact your nearest location immediately if this will be an issue for you.
  • June 9, 2025:
    • New debit cards will work.
    • Old debit cards will no longer work.

Card Conversion Q&As

How will I receive my new card?

The new debit cards will be delivered via the US Postal Service. Please ensure that we have your current mailing address on file.  If not, contact your nearest location to complete a change of address form as soon as possible.

When will my new card arrive?

Your new card will be mailed in May.  If you have not received your new card by June 9, 2025, please contact your nearest location.

How do I activate my new card?

Your new card can be activated at any time by calling the 800 number on the accompanying mailer; however, it cannot be used until June 9, 2025.

You may use the same pin as your previous card.  Enter this pin when prompted to set up a pin during activation of your new card.

Will my card number stay the same?

No, your card number, CVV, and expiration date will all change. If you use your Debit card for any digital wallets, payment apps, or recurring payments, you will need to update those to reflect the new numbers starting Monday, June 9.

Your new card will have your name/business name, card number, and expiration date on the back of your card instead of the front of the card.  If you have more than one type of debit card with Premier Bank, please note that all our new debit cards have the same background image.  Each type of card is distinguished by the words “Debit”, “Business” or “HSA” on the front of the card.

Can I keep using my current card?

You will be able to make transactions using your current debit card through Sunday, June 8. As of Monday, June 9, you will need to use your new card to make transactions.

If you are using your debit card for Venmo, Cash Apps, or similar apps, you will not be able to transfer money starting on Friday, June 6, at 3 p.m. CDT.  You will need to change the card information on these apps to your new card on Monday, June 9.

What should I do with my old card?

Once your new card is active and usable, you should destroy your old card by shredding it or cutting it up before disposing of it on or after Monday, June 9.

Will I still be able to access the same ATM Network?

Even though we changed our card processor, we will be keeping our current networks.  Continue to use the same ATMs you always have with our Shazam, Cirrus, Plus, and MasterCard networks.

Fees and limits may apply.

 

 

News & Events

Locations & Hours

Calculators

ATM Locator

ID Theft

MyCard Statement