Debit Card Issues

How To Report a Lost or Stolen Debit Card

During business hours, immediately call your nearest Premier Bank location.

After hours, call SHAZAM at (800) 383-8000.  Then notify your nearest Premier Bank location the next business day.

How To Report Fraudulent Activity on Debit Card

For debit cards with fraudulent activity, contact our Fraud Department at (605) 934-2500 to receive assistance or contact Shazam at (800) 383-8000 after regular business hours.

How To Replace a Broken Debit Card

During business hours, call your nearest Premier Bank location to get a new debit card.

Instant Issue Debit Card

As an added convenience, you don’t have to wait for your debit card to come in the mail. We can make your debit card at our bank so you can pick yours up at your nearest location. This is perfect for

  • Exchanging a broken card
  • Accessing new accounts
  • Replacing a card with fraud

Fees and limits may apply.

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Brella™

(Shazam BOLT$ has been updated to Brella™.)

  • Automatically receive email alerts about your card transactions
  • Check your balance
  • Turn on and off your card without affecting previous transactions if your card is stolen or is temporarily misplaced

Download the Brella™ application for free from your device app store today!